Store Policy

At Kaysi Beauty, we want every customer to have a clear and consistent shopping experience. Please review our store policies before making your purchase.

Returns & Exchanges

We do not provide refunds.

Eligible items may be exchanged or returned for store credit within 7 days of the purchase date.

To qualify for an exchange or store credit:

• The original receipt is required.

• Items must be unused and unopened.

• Items must be in their original condition and include all original components and packaging.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

• Wigs

• Unpackaged hair

• Ponytails

• Buns

• Hair accessories

• Jewelry

• Electric products

• Makeup

• Skincare

• Eyelashes

• Apparel

• Seasonal items

• Sale or clearance items

• Any item marked Final Sale

VIP REWARDS

Get more from every visit.

VIP members earn points on eligible purchases plus receive:

• Exclusive VIP sales

• Holiday sale alerts

• Special text & email offers

$1 spent = 1 point

Redeem rewards starting at 200 points.

Prefer Rewards Only?

You can still join Kaysi Rewards to earn and redeem points without receiving promotional texts or emails.